Privacy policy
Davies Farm Finance Pty Ltd is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What is Personal Information?
Personal information is information or an opinion that identifies, or could reasonably identify, an individual. This may include your name, contact details, financial information, identification documents, and other information relevant to providing our financial services.
2. How We Collect Personal Information
We may collect personal information directly from you when you:
Submit an enquiry or application via our website
Contact us by phone, email, or other means
Use our products or services
We may also collect personal information from third parties where permitted by law, such as credit reporting bodies, government agencies, or professional advisers.
3. Types of Personal Information We Collect
The personal information we may collect includes:
Full name and contact details
Date of birth
Identification information
Financial and credit-related information
Employment and business details
Information you provide when communicating with us
We only collect personal information that is reasonably necessary for our business functions and services.
4. How We Use Personal Information
We use personal information for purposes including:
Providing and managing our products and services
Assessing applications and enquiries
Communicating with you
Complying with legal and regulatory obligations
We will not use your personal information for a purpose unrelated to our services without your consent, unless required or permitted by law.
5. Disclosure of Personal Information
We may disclose personal information to:
Credit reporting bodies and financial institutions
Professional advisers (including accountants, legal advisers, and auditors)
Government or regulatory authorities where required by law
We take reasonable steps to ensure that any third parties we disclose information to protect your personal information.
6. Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure using physical, electronic, and administrative safeguards.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it in accordance with legal requirements.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or out of date.
Requests can be made using the contact details below. We may require verification of your identity before processing your request.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can disable cookies through your browser settings; however, some website features may not function correctly.
9. Overseas Disclosure
We generally do not disclose personal information overseas. If this changes, we will take reasonable steps to ensure overseas recipients comply with Australian privacy laws.
10. Complaints
If you believe we have breached your privacy, you may lodge a complaint with us using the contact details below. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Farm Finance Co
Email: contact@farmfinanceco.com.au
Phone: 0474062578
Address: PO Box 1251, Naracoorte SA 5271